The Operations Analyst – Senior Associate is responsible for executing, reviewing, and controlling complex banking transactions for corporate customers, ensuring that all operations — including payments, spot transactions, deposits, loans, interest payments, renewals, and disbursements — are processed accurately, timely, and free of errors.

The role contributes directly to operational excellence, internal control, and regulatory compliance, acting as a key control point within the Operations Department and supporting compliance with CMF, Central Bank of Chile, SII, and Head Office (HO) requirements.

Key Responsibilities & Accountabilities

• Execute, review, and control corporate banking transactions, including but not limited to:
• Spot transactions and payment orders
• Time deposits and renewals
• Loan disbursements, repayments, and interest payments
• Input Remittances in CLP and others foreign currencies
• Ensure that all transactions are processed accurately, completely, and in accordance with internal manuals, procedures, and controls.
• Perform independent review and validation of transactions executed by other areas, identifying discrepancies, risks, or errors and escalating when required.
• Maintain daily controls between products, accounting records, and operational systems, including multi-currency reconciliations and settlements.
• Prepare, review, and submit regulatory reports and operational files to:
• Comisión para el Mercado Financiero (CMF)
• Banco Central de Chile
• Servicio de Impuestos Internos (SII)
• Head Office and internal governance bodies
• Ensure compliance with local regulations, internal policies, and Head Office requirements, supporting audits and regulatory reviews.
• Contribute actively to the improvement and updating of operational manuals, procedures, and internal controls.
• Act as a technical reference and backup within the Operations team, supporting junior analysts and ensuring continuity of operations.

Education & Qualifications

• Accounting (Contador Auditor)
• Industrial Engineering / Management Control Engineering
• International Trade / Foreign Trade or related banking / financial discipline

Additional training in banking operations or trade finance is desirable.

Technical Knowledge / Know-How

• Strong understanding of banking operations, back-office processes, and transaction life cycles.
• Solid knowledge of local regulatory reporting requirements (CMF, Banco Central, SII).
• Ability to apply internal controls, segregation of duties, and operational risk management principles.
• Proficient use of banking systems and Microsoft Office (advanced level).
• Familiarity with SWIFT operations, settlements, reconciliations, loans, and treasury back-office processes.

Skills and Competencies

• English: Advanced (written and spoken).
• High level of accuracy, attention to detail, and process discipline.
• Strong analytical and problem-solving skills, with the ability to identify root causes.
• Effective written and verbal communication, including interaction with regulators and Head Office.
• Ability to work autonomously while maintaining strong team collaboration.
• Capacity to manage priorities and meet deadlines in a high-control, regulated environment.
• Strong sense of responsibility, integrity, and confidentiality.

Experience

• Minimum 5 years of experience in banking operations or back-office roles within financial institutions.
• Proven experience in corporate banking operations and interaction with regulators.
• Experience in global or international banking environments is highly desirable.